Improving Patient Throughput in a Busy Pediatric Mri Imaging Program Through a Nursing Coordinator

Background Pediatric cardiac MRIs form a small but critical part of MRI imaging at a busy pediatric cardiac imaging center. We had a higher than acceptable rate of no-show and wait times for scheduled cardiac MRIs, which was a source of patient and provider dissatisfaction in our institution. Previously, the process of scheduling a cardiac MRI was facilitated by a nonmedical provider. Dedicated nurse coordinator was added to the Pediatric Cardiac MRI scheduling team to provide a centralized and focused source for referral intakes and coordination of care.